TERMS AND CONDITIONS

Sale of digital products at shop.codecron.cz

1. General Provisions and Definitions

1.1 These terms and conditions govern contracts concluded through the shop.codecron.cz e-shop between Jitka Hořavová, Company ID No. 88201856, registered office at Jiráskova 436/8, 789 85 Mohelnice, email: shop@codecron.cz (the “Seller”), and the buyer.

1.2 The buyer may be a consumer or a business customer. A consumer is a natural person acting outside the scope of their business activity; a business customer is a person acting in connection with their business activity. If the buyer provides a Company ID No., they are deemed to be purchasing as a business customer unless proven otherwise.

1.3 A digital product means digital content not supplied on a tangible medium, in particular an HTML template, landing page, website template, PrestaShop or WordPress template, component, plugin, source code, SaaS starter, email template, graphic or development asset, documentation or update.

1.4 The product page specifies the package contents, format, compatibility, supported versions, dependencies, licence, number of permitted uses, update and support period. A live preview is illustrative; the description of the supplied package is decisive.

1.5 These terms and conditions also apply to free products to a reasonable extent. In the event of a conflict, an individual written agreement or accepted offer takes precedence.

2. Order and Conclusion of Contract

2.1 Product presentation constitutes an invitation to place an order. The buyer selects the product and licence, enters the required information, reviews the price and submits the order using a button clearly indicating the obligation to pay.

2.2 Details may be corrected before submission. The contract is concluded when the Seller confirms the order; an automatic acknowledgement of receipt is deemed to constitute acceptance of the order unless it states otherwise.

2.3 The contract confirmation, these terms and conditions, licence terms and confirmation of consent to immediate performance will be sent to the buyer’s email address or made available in a durable text format.

2.4 The Seller may reject an order in the event of an obvious pricing error, unavailability of rights to the product, suspected fraud, breach of sanctions rules or a previous material breach of contract. Any payment received will be refunded without undue delay.

2.5 The contract is concluded in Czech or English, according to the e-shop version. The Seller archives the contract for statutory and record-keeping purposes; the buyer receives its contents by email.

3. Price, Payment and Taxes

3.1 The price is stated for the product in CZK or EUR and includes all mandatory taxes and charges, where the Seller is required to charge them. The Seller is not a VAT payer.

3.2 Payment is made through the Stripe payment gateway. Payment details are processed by the relevant provider. The Seller does not ordinarily store full payment-card details.

3.3 For an EU business customer, the tax treatment may be verified based on the VAT ID. For cross-border B2C sales of electronically supplied content, VAT is assessed under the applicable rules of the place of consumption and the OSS scheme.

3.4 In the event of an obvious technical pricing error, the Seller will promptly notify the buyer and offer to conclude the contract at the correct price, or cancel the order and refund the payment.

4. Delivery of the Digital Product

4.1 After successful payment, the product is made available by a link in the email and/or in the customer account, usually without undue delay. The exact time of delivery may depend on payment confirmation.

4.2 The buyer is responsible for providing the correct email address and for the connection, device, software and compatible environment specified for the product. A download link may be limited by time or number of downloads for security reasons; this does not affect the right to proper delivery.

4.3 If the product is not made available, the buyer shall contact the Seller at shop@codecron.cz. The Seller will make it available without undue delay or within an additional reasonable period; the consumer’s statutory rights remain unaffected.

4.4 The buyer shall store the files securely. A customer account is not an unlimited backup repository. Repeat downloads of the product are available for 12 months from the date it is made available.

5. Consumer Withdrawal

5.1 In the case of a distance contract, the consumer generally has the right to withdraw within 14 days, unless an exception is provided by law.

5.2 Digital content may be made available before the expiry of 14 days only on the basis of the consumer’s prior express consent to the commencement of performance and their acknowledgement that they lose the right to withdraw. Once these declarations have been duly given and the content has been made available, the right to withdraw expires.

5.3 If consent and information were not properly obtained, the consumer retains their statutory rights. The Seller will not rely solely on general consent to these terms and conditions.

5.4 If the product has not yet been made available and the right to withdraw remains in force, the consumer may send an unequivocal notice to shop@codecron.cz. The following template may be used: “I withdraw from the contract for order no. …, ordered on …, name, address, email, date.”

5.5 Withdrawal is not a complaint. Defective digital content may be complained about even where the right to withdraw has expired.

6. Rights Arising from Defects in Digital Content

6.1 The Seller is responsible for ensuring that the digital content conforms to the agreed description, quantity, quality, functionality, compatibility and interoperability, and is supplied with the agreed accessories, instructions and updates.

6.2 The consumer is also entitled to statutory objective requirements unless they have been expressly and separately informed in advance of a specific deviation and expressly accept that deviation.

6.3 A defect may be reported to shop@codecron.cz, stating the order number, product name, description, environment version and a safe error screenshot. The Seller will issue the consumer with written confirmation of the submission and handling of the complaint.

6.4 The buyer may request that the defect be remedied unless this is impossible or disproportionately costly. If the defect is not remedied within a reasonable time and without significant inconvenience, the consumer may request an appropriate price reduction or withdraw from the contract, where permitted by law.

6.5 A consumer complaint, including remediation of the defect, will be handled no later than 30 days after submission unless the parties agree on a longer period. For a business customer, a reasonable period applies depending on the nature of the defect.

6.6 A defect does not include a problem caused by an unsupported version, failure to follow documentation, intervention by the buyer or a third party, an incompatible extension or environment, an outage of a third-party service or use outside the scope of the licence, provided that the product otherwise conforms to the contract.

6.7 Security and other updates will be provided for the period stated for the product or for the period that the consumer may reasonably expect given the nature of the product and the contract. Functional extensions beyond the agreed content are not automatically included.

7. Licence and Prohibited Use

7.1 Purchase does not transfer copyright. The buyer receives a non-exclusive, non-transferable licence within the scope of the selected Single Site, Commercial or Extended variant and the terms set out in a separate licence document.

7.2 Unless otherwise stated for the product, it is prohibited to sell or distribute the source files separately or as a competing template, make them available in a public repository, sublicense them outside a permitted final solution, remove third-party legal notices or use the product for unlawful purposes.

7.3 External libraries, fonts, photographs, icons and other third-party works are governed by their own licences stated in the documentation. A live preview may contain demonstration elements that are not included in the downloaded package.

8. Account, Reviews and Marketing

8.1 The buyer shall protect their account and password and report any misuse. The Seller may temporarily secure or restrict the account upon a reasonable suspicion of an incident.

8.2 If reviews are published, the e-shop will state whether and how it verifies that they come from actual buyers. Recommended practice: only a logged-in buyer of the relevant product may submit a review; an unverified review will be clearly identified as such.

8.3 Commercial communications are sent on the basis of consent or a statutory exception for the Seller’s own similar products. Every communication will provide a simple unsubscribe option.

9. Liability Towards Business Customers

9.1 In relation to a buyer that is a business customer, compensation for indirect loss, lost profit and loss of data is excluded to the maximum extent permitted by law, and the Seller’s total liability is limited to the price of the defective product. This limitation does not apply in cases of intent, gross negligence or where it is not permitted by law.

9.2 Before deployment, the buyer shall perform a backup, security check and test in a non-public environment. The product is not custom development and does not guarantee any particular business result, SEO position, compatibility with every extension or uninterrupted operation of third-party services.

10. Complaints, ADR and Final Provisions

10.1 A complaint or claim may be sent to shop@codecron.cz. Consumer protection supervision is carried out by the Czech Trade Inspection Authority.

10.2 The consumer may use out-of-court dispute resolution through the Czech Trade Inspection Authority, Štěpánská 44, 110 00 Prague 1, website https://coi.gov.cz/informace-o-adr/. The European ODR platform has not been operational since 20 July 2025, and the e-shop therefore does not link to it.

10.3 The contract is governed by Czech law. This does not deprive the consumer of protection under mandatory provisions of the law of their habitual residence, where applicable. For business customers, the local jurisdiction of the court at the Seller’s registered office is agreed, where such an agreement is permitted.

10.4 The Seller may amend these terms and conditions for future orders. The version effective when a particular order is submitted applies to that order. The invalidity of any individual provision does not affect the remaining provisions.

10.5 These terms and conditions take effect on 16 August 2026.